FREQUENTLY ASKED QUESTIONS: Why isn't my city listed under location? We are in the "beta" development right now so we are still working on getting track50 working for major cities across the country. E-mail us with your location and we'll let you know as soon as track50 is working in your area. How many bands can I add? You can add up to 50 bands. You will have the option to track even more bands down the line! I did not receive a "Show Alert" for one of my bands... what happened? There are a couple possible reasons why you did not receive a show alert for one of your bands. Often, misspelling is the issue. Please be sure that all of your band names are spelled correctly so that we can find your bands! Another possible reason is that we just didn't find the listing. We search a number of different sources for music listings, but we are not able to catch every single event. Sometimes lesser known bands are not listed on the sources we check. Why did I get a "Show Alert" for a band I did not enter? If you received a "Show Alert" for a band you did not enter, it may be because the band has a similar spelling to one of the bands you listed or there was another programming error. Because people frequently misspell band names, we search on "similar matches" to the band names you enter. If you have been receiving a lot of incorrect "Show Alerts" or experiencing other problems, please let us know! Is my personal information secure? YES. We will not give or sell your e-mail address or personal information to any outside parties. We have a ZERO SPAM POLICY. I keep getting error messages, what's up? We're sorry... errors are frustrating. Please e-mail technical support and let us know where you're encountering the problem. We will fix it ASAP! IF YOUR QUESTION HAS NOT BEEN ANSWERED, E-MAIL US AND WE'LL HELP YOU OUT.